FAQ
Welcome to our FAQ page! We know that inviting someone into your home to transform your space is a big decision, and you likely have a few questions before the first drop cloth is even laid down. Our goal is to make the painting process as smooth and transparent as possible, so you can feel confident and excited about your project. Take a look through some of the most common questions below—and if there’s anything else on your mind, just give us a shout!
About AC Painting
Are you licensed?
Yes, I am licensed, bonded and insured.
Are the painter’s employees or subcontractors?
Employees
Can you provide references or examples of past work?
Yes, I can provide references and photos. Be sure to visit our Gallery section also.
Will you be personally involved in my job, or is there a project manager?
I am involved from start to finish.
How long have you been in business?
I have been in business since 1995.
Cost and Project Scope
Do you provide a free, detailed, written estimate?
Yes.
What is your warranty policy?
Warranty depends on the type of painting application.
What is the estimated project timeline and cost?
It varies from project to project. Depending on the condition and size of the structure, it could take 1 to 3 weeks. Possibly more if it's a large commercial facility.
What are your payment terms?
Depending on the scope of work, currently it's half down and the balance due at completion.
Quality and Process
What brands of material (paint/primer) do you use?
Sherwin-Williams
What prep work is included? (e.g., washing, scraping, sanding, priming).
Power washing, scraping, sanding, priming.